Small and mid-sized hospitals form the backbone of healthcare delivery in India. However, they often struggle with manual processes, fragmented data, and lack of automation, which limits efficiency and patient satisfaction.
One such 25-bed multi-specialty hospital approached Caresoft Systems Pvt. Ltd. with the need to automate its core operations (OPD, IPD, billing, and reporting) while keeping costs affordable and implementation time minimal.
Manual Billing Errors
Billing was done manually, leading to mistakes, revenue leakages, and patient dissatisfaction.
Difficulty in reconciling charges for consultations, procedures, pharmacy, and diagnostics.
Fragmented Patient Engagement
No unified system for OPD & IPD records.
Patients faced delays at admission, discharge, and while collecting bills.
Limited Reporting Capabilities
Hospital management had no real-time visibility into revenue, patient volumes, or departmental performance.
Monthly reports were delayed and often inaccurate.
Budget & Resource Constraints
Being a small hospital, they needed a cost-effective system that could be implemented without heavy infrastructure or long timelines.
Caresoft deployed its Hospital Management Software (HMS) tailored for small hospitals. The implementation focused on patient engagement, billing automation, and operational reporting.
7-Day Go-Live 🚀 – Full system setup, configuration, and training completed in just one week.
OPD & IPD Automation – Digital patient registration, doctor consultation records, and admission/discharge workflows.
Smart Billing System – Automated charge capture from consultation, pharmacy, lab, and OT, reducing human errors and revenue leakages.
Real-Time Business Reports – Dashboards for hospital administrators to track daily revenue, patient counts, outstanding payments, and department-wise performance.
Affordable & Scalable – Designed for small hospitals with low-cost deployment and scope to expand as the hospital grows.
✅ 100% Billing Automation – Eliminated errors and leakages, ensuring transparency for both patients and management.
✅ Faster Patient Experience – Reduced waiting times at registration, billing, and discharge.
✅ Data-Driven Decision Making – Management now has access to real-time financial and operational reports.
✅ Quick ROI – Achieved full system adoption in just 7 days, leading to immediate efficiency improvements.
✅ Affordable Transformation – The hospital achieved digitization without straining budgets, making automation accessible even for smaller setups.
This case study highlights how Caresoft empowers small hospitals to achieve complete process automation at an affordable cost. With a 7-day go-live promise, Caresoft delivers rapid transformation in:
Patient engagement (OPD, IPD, discharge).
Billing and revenue cycle management.
Administrative and financial reporting.
By partnering with Caresoft, small hospitals can focus more on patient care and less on paperwork, while running their business with efficiency, transparency, and sustainability.